Our payment system will be unavailable on Tuesday 20 May between 9:30am and 4:30pm for an essential upgrade. During this time, you cannot make payments on our website or over the phone. Payments by bank transfer, standing order and Direct Debit are unaffected.
Council telephone systems
We are moving to a new telephone system. This may cause some initial issues and disruption to calls while it is being set up. If you have any issues, you may wish to call back at another time. We appreciate your patience whilst the new system is implemented and apologise for any disruption that you may experience.
One of the ways to protect resources, save money and be kinder to the planet is by making changes to how we consume things and reduce waste.
Cutting the amount of waste we throw away, together with re-using or recycling what we already have means
Less waste ending up in nature and the marine environment
Reduced need to use raw materials
Fewer greenhouse gas emissions
It can also save you money, and supports local businesses offering re-use and repair services.
You can take action in lots of ways - and every action counts.
Download a pledge form to get started. The pledge forms include examples for small practical actions with textiles, electronics, household recycling and food waste.
Discover local circular economy services and initiatives on the city’s Circular Economy Initiatives Map to help you on your journey.