Phone lines are open 9:30am to 1:30pm Monday, Tuesday, Thursday and Friday. Due to the COVID-19 situation we're experiencing high levels of contact and are operating a call-back service. Please use our online services to contact us instead.
Our Customer Service Centre is closed due to the COVID-19 situation.
Due to the ongoing Covid-19 situation, we are unable to provide a face-to-face service until further notice. Please use our online services to contact us instead.
Apply for emergency financial help, make a benefits appeal or find out where to get benefits advice
Submit supporting evidence for your Housing Benefits claim