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Planning Register and Get help to access online council services
Planning Register

The Planning Register will not be available all day on Wednesday 19, Thursday 20 and Friday 21 November 2025 due to essential maintenance. We apologise for any inconvenience this may cause. The statutory planning application consultation duration has already been extended to allow for this period.

Get help to access online council services

We're running sessions to help improve your digital skills so you can access council services online.

We can support you to log in, find your way around online services, and learn how to build independence to manage your own life admin online.

We cannot complete forms for you or discuss your personal details.

The sessions will take place at Jubilee Library on these dates:

  • 11 November - 10am to midday

Sessions are drop-in. No booking is required.

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Find information if you are a council tenant, private tenant, landlord or homeowner. Also get help and support if you are part of a travelling community, homeless or at risk of homelessness.

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Find information if you are a council housing tenant or leasholder, including applying for council housing, paying your rent, reporting a problem or joining a resident group.

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Find information if you are a private landlord, tenant or homeowner, including your rights and responsibilities, making your home energy efficient and selling your home to the council.

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Report a criminal, safety or maintenance issue in your neighbourhood, including anti-social behaviour, noise problems and housing fraud.

Homelessness and living on the streets

Help us prevent homelessness and get help if you're living on the street or at risk.

Travelling communities

Contact our Traveller Liaison team and find information about our permanent Traveller site.

Housing strategies, policies, reports and other supporting documents

Read our housing strategies, policies, reports and other documents, including handbooks and terms and conditions.

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