Accessibility statement

Information about accessibility on our website, help with using your mobile, tablet or computer.

This statement applies to content published on the domain. It does not apply to content on subdomains (for example,

This website is run by Brighton & Hove City Council. It is designed to be used by as many people as possible. 

This accessibility statement tells you how: 

  • accessible this website is
  • to contact us about an accessibility issue
  • we're improving accessibility on our website

This statement covers: 

  • the council website at
  • most of our online forms

It doesn't cover: 

  • services using older technical platforms that were procured before September 2018 such as our committees’ website and the housing customer online system 

  • third party websites

Third party websites

We link to other websites that may offer benefit to our users, as well as embedding content provided by some external websites into some of our pages. This may include:

  • news websites
  • customer portals
  • official information sources, such as GOV.UK or NHS.UK

We are not responsible for the accessibility of these or any other websites we do not manage. If you experience any accessibility issues with a third party platform please inform us of the problem. You should also raise the issue with the third party provider, as we will not be able to resolve the issue ourselves.

Importance of accessibility 

We want as many people as possible to be able to use our website. You should be able to: 

  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listed to most of the website using a screen reader, including the most recent versions of JAWS, NVDA and VoiceOver
  • zoom in up to 300% without the text spilling off the screen

We’re also always working to make the language we use as simple as possible to understand. 

AbilityNet has advice on making your device easier to use if you have a disability.