Job Details

Job introduction

A full time opportunity for a 12 month fixed term experienced administrator in the Blue Badge and Concessionary Travel Team.
You will have experience of working in a busy office environment with the ability to prioritise your workload around the demands of the service whilst still managing to meet statutory deadlines. This role involves the use of various computer packages and you will provide customer-focused information to people who contact the team.  it is an advantage to have excellent minuting skills as the role requires minuting complex meetings.

About the role

As an administrator in the Blue Badge and Concessionary Travel Team, you will be dealing directly with customers who are applying for Blue Badges and Concessionary Bus Passes. You will be speaking to customers on the telephone and via email, and will have the ability to explain what we need from our service users in a tactful and sensitive way.

Key skills you can offer:

• A flexible, adaptable approach to work with ability to multi task effectively according to business priorities
• Ability to deal with confidential information tactfully and with discretion
• Accuracy and attention to detail
•  Experience in business support duties including arranging meetings, and taking minutes which may be of a complex nature .
• Competent in working with Outlook and Microsoft Office packages
• A passion for achieving Equality for all

We value having a diverse team and the knowledge and experience that individuals from different backgrounds bring to the role and the council.

Interview date: TBA

For an informal discussion, please contact Sarah Williams on sarah.williams@brighton-hove.gov.uk

As part of your application, you will need to complete your education and work history and upload a supporting statement. Your supporting statement is the most important part of your application as it will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance here (Supporting statement guidance (brighton-hove.gov.uk)) as this gives important advice which will increase your chance of success in the shortlisting process.

Additional information

Your starting salary will be pro rata if the above position is less than 37 hours or term-time only.

Work Permits: This role does not meet the requirement for UK Visas and Immigration (UKVI) Points-based Immigration System. Successful candidates will need to evidence that they have the Right to Work in the UK.

Company information

We welcome applications from all sections of the community but particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, LGB, female or trans as these groups are currently under-represented in our Directorate workforce.

Files

• Our Values and Behaviours
• Applicant Cover Letter
• Job Description and Person Specification