Visit us in person

Find out where you can visit us in person and what we offer at our customer service centres.

Brighton customer service centre


Bartholomew House, Bartholomew Square, Brighton, BN1 1JE 

Opening times

The customer service centre is open from 9am to 4:30pm from Monday to Friday (excluding Bank Holidays).

Please note that our customer service centre opening times may differ from our customer service phone lines. Most of our customer service phone lines now close at 1:30pm.


Brighton & Hove customer service centre is open for those that:

  • need support to contact council services
  • don’t have access to a computer or phone

There are customer service advisers available to support customers to navigate our digital offer or to help access council services.

Brighton Town Hall civic reception is open for registration appointments for births, deaths and marriages.

Online services

Many of our services are available online. You can access them at home or using our self-service computers.