Brighton customer service centre


Bartholomew House, Bartholomew Square, Brighton, BN1 1JE 

Opening times

The customer service centre is open from 9am to 4:30pm from Monday to Friday (excluding Bank Holidays).


Brighton & Hove customer service centre is open for those that:

  • need support to contact council services
  • don’t have access to a computer or phone

There are customer service advisers available to support customers to navigate our digital offer or to help access council services.

Brighton Town Hall civic reception is open for registration appointments for births, deaths and marriages.

Online services

Many of our services are available online. You can access them at home or using our self-service computers.

You can talk to officers about:

  • business rates
  • Council Tax
  • Council Tax reduction
  • housing advice
  • housing assessment
  • housing benefit
  • housing options
  • local discretionary social fund