What you'll need to apply for a disabled person's bus pass

What you'll need to apply for your first bus pass

Proof of address

You'll need to upload one proof of address. This must be addressed to you and dated within the last 3 months.

This can be something like a:

• Council Tax bill for the current year
• utility bill
• mortgage statement
• signed tenancy agreement
• solicitors letter of completion of sale
• benefits or pension letter
• latest payslip from your employer that shows your name, address and the date
• letter from your local Council Tax or benefits office
• bank statement

Proof of identity

This must show your current name and date of birth.

This can be a:

• birth certificate and marriage certificate if applicable
• full or provisional driving licence – current or expired, photocard only
• current or expired passport - maximum of 12 months out of date
• residence permit
• original benefit award letter - if you have not used this as proof of your address

What you'll need if you request a change of details to an existing bus pass

If you’ve changed your name, you need to provide proof, such as a marriage certificate or deed poll.

If you have moved, you need to provide proof of address dated within the last 12 months.

You will not automatically receive a new bus pass by changing your details. If you would like to order a new pass with a change of name or photo, select the 'replacement' option from the dropdown menu.

What you'll need if you're changing your photograph

If you are changing your photograph, make sure:

• the picture doesn't include items such as hats or sunglasses or have poor lighting
• that your face is unobstructed unless for religious reasons

Returning your bus pass

You need to return your bus pass to us if:

• your moving out of Brighton & Hove - contact your new council to apply for a new bus pass
• you've ordered a replacement pass

You must return your Brighton & Hove bus pass by email or by post.

Submit an image of your bus pass by email

You can send an image of your bus pass cut into 4 pieces to prove it is destroyed, and can't be used. 

See image below:

Make sure the chip in the bus pass behind your photograph is cut in half.

To send us proof that you've destroyed your pass:

1. Scan or take a photograph of the 4 pieces of your pass.
2. Attach the image from your PC or smartphone in a Word document or paste the image in an email.
3. Use your name as the subject of your email.
4. Send the email to the email address below

Return your bus pass by post

Send your bus pass in the postal address below.