Read or download the Bus Service Improvement Plan


1. Executive Summary

2. Introduction

3. Strategic and Policy Context

4. Current situation

5. Targets

6. Delivery

Theme 1: Frequent services

Theme 2: Faster and more reliable services

Theme 3: Cheaper fares

Theme 4: More comprehensive services

Theme 5: Better information

Theme 6: Simpler ticketing

Theme 7: Better integration between modes

Theme 8: Accessible and safe services

Theme 9: Providing modern buses and decarbonisation

7. Reporting

Appendix A: Bus Passenger Charter