Our payment system will be unavailable on Tuesday 20 May between 9:30am and 4:30pm for an essential upgrade. During this time, you cannot make payments on our website or over the phone. Payments by bank transfer, standing order and Direct Debit are unaffected.
Council telephone systems
We are moving to a new telephone system. This may cause some initial issues and disruption to calls while it is being set up. If you have any issues, you may wish to call back at another time. We appreciate your patience whilst the new system is implemented and apologise for any disruption that you may experience.
Street lighting
Ask us to fix street lighting in the city, and learn what we're doing to improve.
Improving our street lighting
We are currently preparing for the next phase of the street lighting improvement scheme which is providing energy efficient lighting across the city.
If a street light is damaged it may be dangerous, especially if any wiring can be seen. Don’t cover up or touch the wires but do warn children to keep away. Tell us straight away so that we can make it safe as quickly as possible.
Our contractors will investigate and assess the light within 5 working days of a fault being reported. Most minor faults are repaired at this time. If the fault is more complicated it can take longer - if you need more information about an ongoing repair send an email to streetlighting@brighton-hove.gov.uk or phone 01273 292 517.
What we do
There are around 20,000 street lights and 6,000 lit signs and bollards in Brighton & Hove. This includes 4750 cast iron columns and around 250 columns listed by English Heritage.
We try to make sure all our street lighting is kept safe, efficient and reliable. The council is responsible for maintaining the post, lantern, lamp and photocell (which knows when to turn the lamp on and off).
We patrol the city every 2 weeks in the winter and every 4 weeks in the summer to check for lights that aren’t turned on. We also rely on residents spotting faults and letting us know.
We design and install new lighting as lamp posts get too old, to help reduce the risk of night-time accidents and improve public safety.
If you want to ask about moving a lamppost, new lighting, or attachments like hanging baskets, send an email to streetlighting@brighton-hove.gov.uk or phone 01273 292 517..