Report an unlicensed animal activity business

Find out how to report an animal activity business that doesn't have a licence.

Report a dog attack

Find out what type of dog attacks you should report to us, and what you should report to the police.

Report a lost or found dog

If your dog is lost or you’ve found a missing dog, report it to the animal wardens and find out how to reclaim a lost dog.

How to use communal recycling bins

What you can put in communal or shared recycling bins. These are the large recycling bins on streets or shared bins for blocks of flats.

Rubbish, recycling and streets

Report collection problems, request a new bin, ask for a clean-up in a street and information on recycling.

How to use communal rubbish bins

What you can put in our communal or shared bins for non-recyclables. These are the large shared black rubbish bins on streets, or shared medium and large bins for blocks of flats.

Report a missed bin or box collection

If your rubbish, recycling or garden waste bin hasn't been collected, please wait until after 3pm on your collection day to let us know.

Report a problem that needs cleaning

Tell us if an area needs cleaning and we’ll start to clean it up within 24 hours if it’s dangerous and if not, as soon as possible. This system is not monitored outside of working hours or weekends.

Report a blocked rain gully or drain

Tell us if you find a blocked rain gully or drain and we'll let our highways team know.

Report waste problems caused by a business

Let us know about waste problems caused by a business. This could be a business using household communal bins for its waste, its bins causing an obstruction or not clearing up customer litter.