Report food poisoning

Find out about the causes and symptoms and what to do if you have food poisoning.

Rubbish, recycling and streets

Find information on bins and collections, what to do with your recycling, how to report a problem on the streets and what to do with your business waste.

How to use communal rubbish bins

What you can put in our communal or shared bins for non-recyclables. These are the large shared black rubbish bins on streets, or shared medium and large bins for blocks of flats.

Report a missed bin or box collection

If your rubbish, recycling or garden waste bin hasn't been collected, please wait until after 3pm on your collection day to let us know.

Report a problem that needs cleaning

Tell us if an area needs cleaning and we’ll start to clean it up within 24 hours if it’s dangerous and if not, as soon as possible. This system is not monitored outside of working hours or weekends.

Report waste problems caused by a business

Let us know about waste problems caused by a business. This could be a business using household communal bins for its waste, its bins causing an obstruction or not clearing up customer litter.

Report a dead animal

If you've found a dead animal on public land, we'll remove it and clean up.

What to do about graffiti

Let us know about graffiti on public land and offensive graffiti on private property.

Report dumped items (fly-tipping)

Let us know if you see dumped items left in a public or private place, also known as a fly-tip.

Caravans and trailers

Find out why you can't park caravans and trailers on the public highway and information about how to report a caravan that's parked on the road.