Report a problem

How to report a problem.

Report Blue Badge fraud or misuse

Find out how to report Blue Badge fraud or misuse and information about Operation Bluebird.

Report a lost or stolen Blue Badge

Find out how to report a lost or stolen Blue Badge, apply for a replacement and what to do if you find your lost Blue Badge.

Pay and display

Find out where the pay and display machines are in Brighton & Hove, how to use them, charges for car parks, how to report a machine fault and where to charge your electric vehicle.

Hackney Carriage Office - taxi complaints procedure

Find out how to make a complaint about a taxi, this includes complaints about a driver's behaviour, overcharging or a problem with the vehicle.

Abandoned vehicles

Find out how to report abandoned cars, untaxed vehicles, dangerously parked vehicles and caravans and trailers on the public highway.

Hackney Carriages and private hire taxis

Find information about the taxi public register, taxi fares and how to report a problem with a Brighton & Hove licensed taxi.

Car parks

Find information about car parks in Brighton & Hove and how to report issues with a parking machine.

Bathing water quality

Find out where bathing water samples are taken, how to report pollution and what the Environment Agency looks for in the samples.

Report a vehicle parked where it should not be

Find out what information you'll need to give us to report a vehicle by phone or online.

Caravans and trailers

Find out why you can't park caravans and trailers on the public highway and information about how to report a caravan that's parked on the road.

What to do about dumped items

Let us know if you see dumped items left in a public place, also known as a fly-tip. We'll aim to collect it within 2 days of it being reported.

What to do about graffiti

Let us know about graffiti on public land and offensive graffiti on private property.

Report a dead animal

If you've found a dead wild animal or a dead pet on public land, we'll remove it and clean up.

Report waste problems caused by a business

Let us know about waste problems caused by a business. This could be a business using household communal bins for its waste, its bins causing an obstruction or not clearing up customer litter.

Report a blocked rain gully or drain

Tell us if you find a blocked rain gully or drain and we'll let our highways team know.

Report a problem that needs cleaning

Tell us if an area needs cleaning and we’ll start to clean it up within 24 hours if it’s dangerous and if not, as soon as possible. This system is not monitored outside of working hours or weekends.

Report a missed bin or box collection

If your rubbish, recycling or garden waste bin hasn't been collected, please wait until after 3pm on your collection day to let us know.

How to use communal rubbish bins

What you can put in our communal or shared bins for non-recyclables. These are the large shared black rubbish bins on streets, or shared medium and large bins for blocks of flats.

Rubbish, recycling and streets

Report collection problems, request a new bin, ask for a clean-up in a street and information on recycling.

How to use communal recycling bins

What you can put in communal or shared recycling bins. These are the large recycling bins on streets or shared bins for blocks of flats.

Report a lost or found dog

If your dog is lost or you’ve found a missing dog, report it to the animal wardens and find out how to reclaim a lost dog.

Report a dog attack

Find out what type of dog attacks you should report to us, and what you should report to the police.

Report an unlicensed animal activity business

Find out how to report an animal activity business that doesn't have a licence.

Get advice on flooding

Find out how to prepare for flooding, check the flood risk in your area and what we're doing to reduce the flood risk in the city.

Make a complaint about food

Find out who to contact when you want to make a complaint about food and when something may pose a public health threat.

Report food poisoning

Find out about the causes and symptoms and what to do if you have food poisoning.

Find advice for buying a puppy

Find guidance on buying from a reputable breeder, how to make sure your puppy is healthy and how to report puppy farms.

How we deal with contaminated land

Find out what types of contaminated land we're responsible for and who to contact if you discover a cause of land contamination.

Report noise from an alarm

Find out who to report a car or house alarm to, and how to prevent your alarm causing an issue.

Busking in Brighton & Hove

Find guidance on how to busk in the city and how to deal with noise complaints about buskers.

Report a noise problem

Find out what noise complaints we can deal with, what action we can take and how to take your own action.

How to reduce pollution from bonfires

Find information about the rules around domestic and commercial bonfires, how to make a complaint about a bonfire and safety guidance.

Report an environmental nuisance

Find out how to report a nuisance caused by light, dust, smells, smoke or insects.

Report rubbish and drainage issues on private land

Find out what you can do about rubbish on private land, what a filthy and verminous property is and how to report drainage issues.

Electric vehicles and charging

Find out how and where you can charge your electric vehicle, how much it costs, how to report issues and request a charging point.