Local Offer annual reports

Each year we review your feedback, decide what we need to do to improve and make plans for the future.

Tell us what you think about our Local Offer

Give us your feedback to help us improve the support and services we offer for children, young people and families.

How we monitor the quality of care and support

What our Quality Monitoring Team do, and how to check the rating of a council service.

What you can expect from Adult Social Care

Our aim is to support health and independence, so you can live in your home for as long as possible. We also aim to give everybody equal opportunities.

Give us feedback about Adult Social Care

We'd like to hear from you if you're happy or unhappy with an Adult Social Care service.

Contact Adult Social Care

Get in touch with one of our teams for help and information.

Customer Insight report

The Customer Insight report brings together the information collected about the customer experience of people using Brighton & Hove City Council services in the last year.

How to make a complaint

How to report a problem and who to contact with complaints about council services.