Thank you very much for your offer to support people fleeing the humanitarian crisis in Ukraine.  

We will do all we can to help you and your guest. We’re working to set our systems up and clarifying the guidance from the national government. Thank you for your patience. 

We will keep this information updated with the latest guidance as the situation develops.  

If you can’t find the information you need here, please email us at

Home visits

We will be starting a programme of home visits to check any potential safety issues in your home.  

You will be contacted directly by the East Sussex Fire and Rescue Service, who will be doing these visits on our behalf.  

We will prioritise the refugees who have recently arrived and hosts with guests who are under 18 or over 65. 

Enhanced DBS check  

If you're a host of someone under 18 or over 65, you will need an enhanced Disclosure and Barring Service (DBS) check. 

You will soon receive an email from a company called FADV Online Disclosures. Please check your junk folder.  

Please also contact us to give us the names, ages and email addresses of all other people in your household who are 16 or over. They will also need to apply for a EDBS check, even if they are only temporarily resident with you.  

You will need to do this even if you have already applied for a check recently. It is free, so unlike the Basic DBS checks for other hosts, you will not need to be reimbursed. There is also an option for a paper process if you prefer. 

You do not need to apply for this DBS check if you are signed up to the DBS ‘updating service’ or if your guests are living in separate self-contained accommodation. Please do let us know. 

The process is simple to follow, click on the link in the email and follow the instructions. You will need a PIN number which will be included in the email.  

Once you have completed the process online, the system generates a form for you to print.  

If you don’t have access to a printer, we can print this for you. Send the form in an email to, and we can post it back to you.  

Once printed take the form to a Post Office, along with the ID you've specified in the form that you own. The Post Office will check your original documents and scan your barcodes. There is no charge for this service.  

Your result will be sent only to you personally, so please forward it to us by emailing

Read our Homes for Ukraine Sponsorship scheme privacy notice. 

Please email if you have any problems with this process. 

Latest information 

We will keep this page updated with the latest relevant information. 

We’ve also published detailed information for your Ukrainian guests and updates on our supporting Ukraine webpage