Many of these services will be running reduced hours over Christmas. Please check online or call the service directly for availability.

Emergency help with food, energy bills and other essentials

Visit our Local Discretionary Social Fund web page or phone 01273 293117 (option 1).

The phone line is not available over bank holidays but essential calls will be redirected. 

Money and debt advice

View our debt advice page

Go to the Citizens Advice website or freephone 08082 787 815

Go to the Money Advice Plus website or phone 0800 988 7037

Help to keep your home warm

Go to the LEAP website or freephone 0800 060 7567.

Food, shopping, meal deliveries and essential supplies

Go to the Brighton & Hove Food Partnership website for low cost meals for takeaway or delivery and access to emergency food parcels.

Get support with food or medicine collection at the Ageing Well website or phone 07770 061072 (Monday to Friday, 9am to 5pm). Closed 25 December until 4 January.

Go to the Together Co website or phone 01273 775 888. Open but with reduced staff from 24 December until 4 January so there may be a delay in response.

Contact NHS volunteer responders on 0808 196 3646 (8am to 8pm, 7 days a week).

Mental health and wellbeing

Go to the Every Mind Matters website.

Go to the Community Roots website or phone 0808 196 1768 (Monday to Friday, 9am to 5pm). Limited availability on Thursday 24 December and over the bank holidays.

Freephone the Sussex Mental Healthline on 0300 5000 101. They are operating as usual, providing a 24/7 service.  

Phone the Samaritans on 116 123. Available 24/7.

Call the Mental Health Rapid Response Service (MHRRS) for adults aged 18+ on 0300 304 0078. If the line is busy, an advice message will be given.

Looking after your wellbeing

Feeling lonely

Go to the Together Co website or phone 01273 775 888. Open but with reduced staff from 24 December until 4 January so there may be delays in contacting you back.

Contact NHS volunteer responders telephone ‘check in and chat’ on 0808 196 3646 (8am to 8pm, 7 days a week).

Lifestyle and wellbeing advice

View our Wellbeing pages.

Go to the Healthy Lifestyles team web page.

Looking after someone

Go to The Carers Hub website or phone 01273 977 000 (Monday to Friday, 9am to 5pm). Closed 25 December until 4 January.


Go to the Switchboard website.


Go to the BMECP Centre website or phone 0300 303 1171.

Go to the Voices in Exile website.

Disabled people or anyone with an impairment or long-term health condition

Go to the Possability People website 01273 89 40 40 (Monday to Friday, 10am to 4pm). Some services are open over Christmas but with limited availability.


Go to the DeafCOG website or text 07703 378 098.

Older people

Go to the Ageing Well service website or phone 07770 061072. Closed 25 December until 4 January.

Phone The Silver Line 0800 470 8090.

Digital support and resources

Go to the Digital Brighton & Hove website or phone 07475 946084. Unattended 25 December until 4 January.

Go to the Ability Net website or phone 0800 048 7642. Limited availability 24 December to 4 January.

Your safety and care

Worried about a vulnerable adult

Go to the Access Point web page or phone 01273 295 555.

Not available over bank holidays but essential calls will be redirected to an out of hours number.

Worried about a child or young person  

Go the Front Door for Families web page or phone 01273 290 400 (Monday to Thursday,9am to 5pm, Friday until 4.30pm).

Not available over bank holidays but for emergency child safeguarding concerns out of hours, call 01273 335905 or 01273 335 906.

Domestic abuse

Go to The Portal website or phone 0300 323 9985. Not open on the bank holidays.

Call the National Domestic Abuse helpline on 0808 2000 247. Available 24/7. 

If you feel lonely, frightened or live on your own

Go to the CareLink Plus telecare alarm service. Phone 0300 123 3301. 24-hour, 365-day monitoring.

Home fire safety advice and smoke alarms

Go to the East Sussex Fire & Rescue Service website or phone 0800 177 7069. Voicemail is in use between 24 December and 4 January but urgent calls will be picked up.

Other support in Brighton & Hove

Search for other support from other local organisations and find out about their Christmas availability.  

View changes to other council services over Christmas.

Emergency support

If you need emergency support out of hours or over the bank holidays:

  • Urgent medical help, call NHS 111 or visit
  • Support for adults at risk, call Access Point 01273 295 555
  • Emergency support for child safeguarding concerns, call 01273 335905 or 01273 335906
  • If you or someone else is in immediate danger, call 999

View the latest Covid-19 guidance and the support available in Brighton & Hove in your preferred language.