Child friendly passenger charter

A presentation in easy read from our home to school transport team to show our commitment to children and young people.

"Happy, safe, and well, to and from school or college”​.

Person using tablet as a communication aid.

Our commitment to children and young people​

We will make sure we understand your ways of communicating.

Group of children

We will make time to get to know you​

  • What do you like?​

  • What don’t you like?

Two friends smiling and shaking hands.

We will respect you - we will learn what is important to you

We'll respect your:

  • disability​
  • race​
  • gender​
  • religion​
  • culture​
Four couples smiling and hugging.

We will be kind, caring and helpful

We will be good listeners and we will be patient.