Read the working agreement between the Home to School Transport Service and the Parent and Carers Council.
The Home to School Transport (HTST) Service is committed to working in co-producing all new policy and practice with the Parent and Carers Council (PaCC) and Amaze.
HTST is committed to ensuring that the safety and well-being of children and young people are at the heart of all we do. This is our top priority in improving and developing the service.
HTST and PaCC acknowledge the findings of the Independent Local Government Association review report, published in March 2020, which says the service must:
Rebuild trust with schools and settings, parents/carers, voluntary and community sector, members and officers from other departments.
The council should consider having a Special Educational Needs and Disability (SEND) charter and agreed co-production policy (which includes HTST), between parents/carers and the council, setting out clear roles, responsibilities and expectations.
The new SEND Strategy sets out plans to develop a SEND charter which will cover a wider co-production policy.
As this will take some time, this working agreement covers co-production arrangements between HTST and PaCC.
The following points were agreed upon.
Brighton & Hove City Council is required to produce policies that are in accordance with the government’s HTST guidelines, read in conjunction with The Education Act.
PaCC representatives will represent Brighton & Hove parents and carers in shaping HTST policy and practice. Representatives will provide feedback to the PaCC Steering Group and seek the views of the PaCC membership as required. This includes sharing information and updates on service developments. This agreement adopts a principle of transparency and openness in the sharing of information.
All policies and developments relating to HTST will be co-produced with PaCC and written in accessible language for parents/carers.
All communications of significance with parents/carers will be co-produced with PaCC.
Where there are consultations on new policy or practice with parents and carers, there will be a pre-consultation discussion with PaCC to co-produce content, wording, analysis and use of feedback to inform developments. Sufficient time must be agreed upon for PACC to comment.
PaCC and families using transport will be fully consulted on any changes to the service, and their feedback will be given full consideration and used to formulate policy and practice. Consultations should not take place during school holiday periods. PaCC will also expect that schools and colleges are similarly consulted.
The action plan in response to the recommendations in the Independent Review will be co-produced with PaCC, and there will be joint monitoring and evaluation of progress.
PaCC representatives will sit on the HTST Governance Board.
An Amaze worker, who is also a parent/carer, will be invited to all Transport Panels to provide a parental perspective in relation to decisions about eligibility for transport. PaCC/Amaze representatives and the Local Authority (LA) panel members must be trained in HTST and the Education Act.
New systems in relation to the transfer of pupil information will be fully co-produced with PaCC representatives.
There will be regular communications with families about arrangements for their children and young people, which are produced in consultation with PaCC.
A PaCC representative will be invited to join all interviews for new HTST posts, and PaCC will be invited to contribute to new job descriptions for posts in the service.
Co-production meetings will be held fortnightly between the HTST and PaCC for the foreseeable future.
PaCC will work in partnership with the HTST to produce an annual survey of parent/carer satisfaction with the service and will use the results to make further improvements.
Where there is disagreement between PaCC and the LA relating to home to school transport, this will be made clear in associated papers and communications.
While co-production work is funded by Brighton & Hove City Council, PaCC capacity is limited, and parent/carer working hours need to fit around caring responsibilities.
This means that the expectations and timeline for PaCC input to the co-production of HTST should be discussed and agreed upon at each stage, to keep the work manageable and adequately resourced.
This agreement will be reviewed after 12 months and updated as necessary, in agreement with all parties.