We are having to temporarily reduce the hours of the Environment Contact Centre due to staff sickness.

The contact centre will now be open from Monday to Friday from 10am to 3pm from Wednesday 19 February and for the next several weeks. We apologise for the inconvenience this will cause.
As always, the fastest way to tell us about an issue is to contact us online 
Calls between 10am-3pm will be answered when a Customer Service Advisor is available. (Outside of the usual 9am-5pm there will be an out of hours message).