Our payment system will be unavailable on Tuesday 20 May between 9:30am and 4:30pm for an essential upgrade. During this time, you cannot make payments on our website or over the phone. Payments by bank transfer, standing order and Direct Debit are unaffected.
Council telephone systems
We are moving to a new telephone system. This may cause some initial issues and disruption to calls while it is being set up. If you have any issues, you may wish to call back at another time. We appreciate your patience whilst the new system is implemented and apologise for any disruption that you may experience.
Tackling illegal graffiti, tagging and street art
Find out about the enforcement action we take to tackle illegal graffiti, tagging and street art.
About graffiti
All types of graffiti, tagging and street art in public places are illegal without permission of the owner. We will take action to reduce the incidence of these illegal activities.
Fines, also known as a Fixed Penalty Notice
We issue fines for illegal graffiti, tagging or street art.
Our Environmental Enforcement Team will speak to the owner of the property or asset to ascertain whether permission has been granted. If permission has not been given, we will issue fines to those responsible for illegal graffiti, tagging or street art in public places.
We work with the police to identify offenders.
We use CCTV to identify offenders.
Community Protection Warnings and Community Protection Notices
We issued Community Protection Warnings and Community Protection Notices to help tackle graffiti on commercial buildings and street furniture.
This allows us to work with owners to advise, monitor and set timescales to remove graffiti around the city.
If we find graffiti on a commercial property, Environmental Enforcement Officers will issue Community Protection Warnings to the owners.
We send property owners a Community Protection Warning, with a timescale to remove graffiti.
If the owner does not take action, we will serve a Community Protection Notice. This sets a specific date by which they are legally obliged to remove the graffiti.
If the owner then continues to ignore the Notice, we will impose a fine. In some cases, this may also lead to remedial action to remove graffiti at a cost to the business, and/or prosecution.
Community Protection Warnings and Notices include a timescale of 7, 14 or 28 days. This is to ensure the owner removes the graffiti promptly.
The timescale is dependent on:
size of graffiti
height of placement
whether the removal requires specialist equipment
Homeowners, charities and community run facilities are exempt from the scheme.