Report a problem that needs cleaning
Tell us if an area needs cleaning and we’ll start to clean it up within 24 hours if it’s dangerous and if not, as soon as possible. This system is not monitored outside of working hours or weekends.
Streets
Report a problem that needs cleaning, let us know about dumped items and what to do if you see offensive graffiti.
Report a problem
Report a dead animal
If you've found a dead animal on public land, we'll remove it and clean up.
What to do about dumped items
Let us know if you see dumped items left in a public place, also known as a fly-tip. We'll aim to collect it within 2 days of it being reported.
Graffiti
What to do about graffiti
Let us know about graffiti on public land and offensive graffiti on private property.
How we can help you to paint over graffiti
How to get paint and equipment for your community or resident group to paint over graffiti in your local area.
Street maintenance
Report a blocked rain gully or drain
Tell us if you find a blocked rain gully or drain and we'll let our highways team know.
Report a damaged bench
How to contact us about repairing a bench.
Environmental problems
Report waste problems caused by a business
Let us know about waste problems caused by a business. This could be a business using household communal bins for its waste, its bins causing an obstruction or not clearing up customer litter.
What to do if you get an environmental fixed penalty notice
It’s illegal to litter our streets and open spaces. If we catch someone dropping litter, flyering without a permit or not clearing up dog mess, we'll issue a fixed penalty notice (FPN).
Flyering
Flyering and flyposting
What flyering is, how to apply for a flyering licence, and how to report illegal flyposting.