Our payment system will be unavailable on Tuesday 20 May between 9:30am and 4:30pm for an essential upgrade. During this time, you cannot make payments on our website or over the phone. Payments by bank transfer, standing order and Direct Debit are unaffected.
Council telephone systems
We are moving to a new telephone system. This may cause some initial issues and disruption to calls while it is being set up. If you have any issues, you may wish to call back at another time. We appreciate your patience whilst the new system is implemented and apologise for any disruption that you may experience.
Duty of care waste transfer notice
Find out what a duty of care waste transfer notice is and how to reduce the risk of getting a fine.
Duty of care waste transfer notice
Businesses must hold a duty of care waste transfer note. This is also known as a duty of care certificate. This shows us that you dispose of waste legally.
If your business is not supplied with a duty of care waste transfer note from your waste service provider, you might not be registered. If your waste is then dumped or disposed of illegally, you could be held responsible.
Reduce the risk of getting a fine (also known as a fixed penalty notice)
If there is evidence that you are not complying with your duty of care waste transfer note, you may be issued with a fine for non-compliance. This applies whether you store or present your waste for collection on public and private land.
To make sure you do not get a fine, you must:
use bins or sacks - waste must not be presented for collection loose
take every precaution to ensure you waste bins and/or sacks are safe and secure
take a photo with a date and time stamp when you put your waste out for collection, in case of any subsequent issues
ensure your collection point is as close to your business as possible
label your bins with your business name
If you use bins to dispose of your waste:
use a padlock to keep it secure, prevent waste from being removed, and prevent anyone else using the bin
ensure the bin has a working lid and it is always fully closed - do not allow sacks, boxes or other items to prop the lid open
do not allow any waste to spill out.
If you use sacks to dispose of your waste:
use a hessian sack (rather than a plastic one) to prevent the contents from being strewn across the pavement
secure it to your premises, for example, padlock or tape to reduce the likelihood that it is transported somewhere else
If you use Brighton & Hove City Council trade waste sacks to dispose of your waste and your nearest communal bin is full, find one that has space for your waste inside. Do not leave the sack outside of the bin.
Examples of non-compliance include:
not containing your waste in a bins or sacks
leaving a bag/s on top of your bin or around your bin