Get your large and electrical household items collected

Find out about our collection service and other ways to dispose of large and electrical household items, sometimes known as bulky waste.

The phone line is currently open from 1:30pm to 4:30pm.

Book your collection

First, check what we can collect and the prices below. Then phone 01273 290 798 to book between 1:30pm to 4:30pm, Monday to Friday.

Our phone line can be extremely busy. We'll answer your call as soon as we can.

We're currently booking slots for 7 to 14 days. This may increase at busy times of the year.

When you book, we'll ask you to describe the item(s) you want collected. We'll then give you a quote, and you can pay over the phone.

Please have ready:

  • a description of your item(s)
  • your debit card for payment
  • your full address with postcode

When we collect your item(s)

You must have the item(s) ready for collection and easily accessible when the crew arrive. This could be on your driveway, or in your front or back garden.

If you have no outside space, position the item(s) just inside the front door of your property.

Please do not, under any circumstances, leave an item(s) on the road or pavement, or outside your home, as this is fly-tipping and you could be fined £400.

We cannot accept any responsibility for damage caused during the collection.

When we arrive at your home, if the item(s) are not as described during your initial call, we reserve the right not to collect them.  

We'll provide you with an updated quote, and you can decide whether to accept it.

What we can collect and the costs

We charge a minimum of £60 for up to 3 items.  Each extra item is charged at £12 per item, and white goods are £45 per item.

The following costs are for standard items only. Please let us know when you’re describing your item if there’s anything we should be aware of, as this will need to be taken into consideration.

Standard items

Furniture 

  • Single bed base 
  • Single bed mattress 
  • Double bed base 
  • Double bed mattress (including king size) 
  • Chest of drawers 
  • Small chest of drawers or bedside table 
  • Armchair 
  • Recliner armchair 
  • Electrically operated armchair 
  • Sofa 
  • Sofa bed 
  • Coffee table (average size) 
  • Dining room or garden chair 
  • Wardrobe (up to 2 doors) 
  • Wardrobe (3 or more doors)

Electrical items

  • TV (up to 15-inch screen) 
  • TV (over 15-inch screen) 
  • Computer monitor 
  • Vacuum cleaner 

Other waste

  • Doors
  • 5 black sacks of bagged waste - about half a cubic metre  

White goods

White goods have a set fee of £45 per item. This includes:

  • cooker (must be fully disconnected) 
  • tumble dryer 
  • washing machine (must be fully disconnected) 
  • dishwasher (must be fully disconnected) 
  • microwave 
  • under-counter fridge or freezer (domestic size) 
  • fridge freezer or chest freezer 

Other ways to get rid of large or bulky items

If your item is in good condition, you could donate it to organisations in the city. You may also be able to take items to our recycling sites.

You can also download the ZeroNet app from Tech-Takeback to get your small electrical items collected from your home for free.

Neither our bulky waste service nor any of the above services can be used to get rid of building waste created by a trader or building company.

Trade and building companies must, by law, dispose of waste themselves legally or use a registered waste company.

You may be able to find a waste service on LoveJunk, an online marketplace for waste removal and reuse.