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Read the terms and conditions for our waste container charging policy.
1.1 These terms and conditions apply to the provision of waste and recycling containers to domestic properties receiving a kerbside collection service from Brighton & Hove City Council (the Council).
2.1 Charges shall apply in relation to all replacement, additional, or larger containers provided after the date of effect of this policy unless stated otherwise.
2.2 Charges represent a contribution towards the cost of the container, including administration and delivery.
2.3 All current charges are set out in the Council’s Fees and Charges Schedule, which may be reviewed periodically.
3.1 Exemptions from charges may be available for households in receipt of qualifying benefits.
3.2 Eligibility for exemptions is based on a self-declaration process.
3.3 The Council reserves the right to request supporting information to verify eligibility.
3.4 Where false or misleading information is provided, charges may be applied.
4.1 Containers are provided for use as part of the Council’s waste collection service and must be used in accordance with this policy.
4.2 Containers must only be used for the appropriate waste or recycling stream.
4.3 The Council will only collect waste presented in authorised containers provided or approved as part of this service.
4.4 The Council reserves the right to amend container types, sizes, or provision where necessary.
5.1 Containers will only be delivered once any required payment has been received.
5.2 The Council will aim to deliver containers within a reasonable timeframe, though delivery times are not guaranteed and may vary due to operational demand.
5.3 Delivery is deemed complete when containers are delivered to the property.
6.1 Residents are responsible for maintaining containers in a reasonable condition, including cleanliness and safe storage.
6.2 Loss, damage or theft of containers should be reported to the Council.
6.3 Charges will normally be made for replacement containers unless the damage or loss is attributable to the collection service.
6.4 Containers must not be removed from the address they have been supplied to without the Council’s agreement.
7.1 Containers must be presented in accordance with Council guidance (e.g. correct location and collection time).
7.2 Containers must not be overfilled, and lids must be closed.
7.3 No additional (“side”) waste will be collected.
7.4 Containers must not be contaminated with materials that are not accepted within the relevant waste stream.
7.5 The Council may refuse to empty containers that do not meet these requirements.
8.1 Residents must store containers within their property boundary where possible.
8.2 Residents are encouraged to clearly mark their property number on containers to assist with identification and prevent loss.
8.3 Containers must not be altered or marked, other than with a clearly identifiable property number.
9.1 The Council will make reasonable efforts to provide waste collection services as scheduled. However, collections may occasionally be affected by operational issues such as staff availability, vehicle breakdowns, access restrictions, or other service pressures.
9.2 The Council will not be liable for failure to provide the service where circumstances are beyond its reasonable control. Where collections are missed, the Council will take reasonable steps to return and collect the waste within a reasonable timeframe.
10.1 Residents must notify the Council of any change in circumstances that may affect their eligibility for waste container provision. This may include changes to household size, medical needs, or eligibility for free containers.
10.2 The Council may review and adjust container provision at any time where circumstances change, to ensure it remains appropriate and in line with the Waste Container Policy.
11.1 The Council reserves the right to refuse, amend, or withdraw container provision where:
12.1 The Council will process personal data in accordance with data protection legislation and the Council’s Privacy Notice for waste and recycling services, which explains how we use and manage your information
12.2 Information may be shared with contractors where necessary to deliver the service.
13.1 The Council will not be liable for any indirect or consequential loss arising from the provision of this service.
13.2 Nothing in these terms excludes liability where it cannot lawfully be excluded.
14.1 The Council may use contractors to deliver all or part of the service.
14.2 These terms are governed by the laws of England and Wales.
14.3 If any part of these terms is found to be invalid, the remainder will continue to apply.