Find out about assisted collections, who can get them, and how to apply for our service.
If you can't put your rubbish or recycling on or by the pavement, and don't have anyone who can do it for you, we could help.
Applications can be made on behalf of someone else.
An assisted collection service normally lasts for 12 months. Environmental Services will then contact you to renew the service. If you only need help temporarily, you can request a shorter length of service.
If you're receiving assisted collections but no longer need the service, you must inform Environmental Services as soon as possible.
You can report a missed bin or box collection for assisted collections in the same way you would with a regular collection.
We can't take your rubbish or recycling if you live in a shared block. Instead, contact your managing agent, caretaker or cleaner to help take it to a shared bin.
If you live in a council-owned block of flats, send an email to EstatesServiceTeam@brighton-hove.gov.uk.
We collect bins, boxes and outdoor food caddies of standard sizes or smaller for this service.
These sizes are:
Your bin size can be found on the brim of the bin, once the bin is open.
When you apply, we'll ask you where the bin needs to be collected from. We can then confirm whether this is a suitable location for our team.
Bins must be visible from the road, and cannot be obstructed - for example, behind a locked gate.
If you’ve received a letter asking if you still need the assisted collection service, please fill out the paper form and return it by prepaid envelope.
If you don't receive a letter, you can contact Environmental Services.
False applications to the scheme may be subject to further review and investigation.
You must already have a garden waste subscription to receive assisted collections for garden waste.
We review all garden waste assisted collections case-by-case. They are available where we considers it safe to do so.
Go to the Garden Waste terms and conditions for more information.
If you don't have an active garden waste subscription, you can sign up through MyAccount.
If you need large items like a mattress, sofa or white goods collecting, you can book a bulky waste collection with our team