Request a refund for your parking permit
Find out how to return your parking permit and request a refund.
If you use MyAccount
If your permit is registered with MyAccount, you can sign in and request a refund.
You must upload an image of your parking permit cut into 4 pieces if you want to:
- cancel your permit and obtain a refund of the unused time
- change the vehicle registration number on your permit
See the example below.
This is to prove the permit is no longer in use.
If you don’t use MyAccount
If you do not have a MyAccount, you can use the refund request form.
You will need to return both the:
- physical original parking permit you're requesting a refund for
- completed form
If you have sold your vehicle with your parking permit in it, you should retrieve it.
If you have lost your parking permit, we cannot approve your application for a refund or change of vehicle.
If you have scrapped your vehicle with your permit in it, we may accept your Certificate of Destruction issued by the DVLA.
Contact parking services for advice.