Register for the housing customer online system

Use this form to:

  • register for the housing customer online service for council tenants
  • get a reminder of your PIN or password for the online service

You can use the online service to:

  • view your rent account and other associated accounts

  • make payments online

  • offer a repayment arrangement if you are in arrears

You'll need to tell us:

  • your contact details
  • your rent account number 
  • account numbers for any other rent such as car parks or garages

If you are applying on behalf of a tenant please start by entering your contact details. You will need to send us a signed letter from the tenant giving you permission to access their accounts.

If you're already registered, you can access the Housing Customer Online Service.

We process, analyse and use your data in a range of ways to better understand what our customers need and to improve the way in which the council delivers your services.
Find more information about how we use your data in our privacy and data notice.