Book a site inspection

Ask one of our building control surveyors to visit on site, send an email to

COVID-19 update

Due to the recent Coronavirus (Covid-19) outbreak many staff are not able to answer office phones. Please contact us by sending an email to

You can leave a message on our answerphone, but there may be a delay in getting back to you. This is because of the pressure the current situation has put on our service. Please do not hesitate to request site inspections using the above email address.

You'll need to give us at least one working days’ notice. 

Make sure you include: 

  • address of the site that needs a visit
  • the nature of the inspection you need
  • the name and phone number of the person requesting the visit
  • whether there's someone self isolating - due to being exposed to the virus or recovering from the virus - at the property

We will be aiming to continue business as usual during this exceptional period. Thank you.

Building Regulation operations during COVID-19

Officers continue to do site inspections by appointment. This is following construction industry guidance.

You must tell the officer when they arrive if anybody on the site (including residents in occupation) has started to self-isolate because they have Covid symptoms (or been notified of a positive test) within the last 72 hours.

Please make sure all people on site follow the 2 metre social distancing rule when our staff are doing an inspection.

Site visit appointments and other queries can be made as normal by email ( or phone (01273 292 050).

The service is currently experiencing a high level of staff sickness, so please give as much notice as possible when you need a site visit. In order to keep providing the service, a different officer may attend your site.

How to request a site inspection

To book an inspection with one of our building control surveyors:

You should ask for a site inspection by 4pm, the day before you want us to visit.

We can't give set times.

Most site inspections take place between 9am and 2.30pm.

When to request a completion inspection

We may need more notice if you ask for a completion inspection.

We aim to carry out completion inspections within 5 days of you requesting one.