Update your resident parking permit if you change your vehicle

If you change your vehicle, you will need to update your resident parking permit details or your permit won't be valid.

If you have a new vehicle 

If your permit is registered with MyAccount, you can sign in and change your vehicle details. 

Sign in to MyAccount.

Your new vehicle won’t be covered until you receive an email confirming your new permit has been printed and posted. You should find alternative parking in the meantime.

Permanent change of vehicle 

To permanently change your vehicle, follow these 2 steps: 

1. Complete the ‘Temporary change of vehicle’ form on MyAccount. This will ensure your new vehicle is covered instantly for up to 14 days. Your existing/original vehicle will no longer be covered to park.
2. Complete the ‘Change of Vehicle – Permanent’ form on MyAccount. Officers will review your permanent change and, if approved, send you a new permit in the post.

If you only complete the ‘Change of Vehicle – Permanent’ form, your new vehicle will not be covered until it has been approved by staff.

Permanent change of vehicles are not actioned outside of working hours. Your new vehicle will not be covered instantly.

You must submit an image of your permit cut into 4 pieces to prove it's no longer in use.

If you have sold your vehicle with your parking permit in it, you should retrieve it.

If you have lost your parking permit, we cannot approve your application for a change of vehicle.

If you have a temporary vehicle 

You can temporarily change your vehicle details in MyAccount 

If you do not have a MyAccount, phone 01273 296 622. 

You will need to tell us your: 

• resident parking permit number, which is on the bottom left corner of your permit 
• full name 
• phone number 
• temporary vehicle details, including vehicle registration mark