Request a refund for your parking permit

If you use MyAccount 

If your permit is registered with MyAccount, you can sign in and request a refund.

Sign in to MyAccount

If you do not use MyAccount

If you don't have a MyAccount, you can download and use the refund request form below.

You can use this form to request a refund for:

• resident parking permits
• business parking permits
• traders parking permits
• dispensation parking permits
• hotel parking permits

You will need to return the completed refund form:

• by post to Parking Customer Services, Hove Town Hall, Norton Road, Hove, BN3 7QP
• online using our contact parking services form - you will need to upload your completed form

Refunds are processed to the original card payment source. If we cannot refund to your original payment source, we will contact you and request your bank account details to process a BACS payment refund.  

Please note: Blue Badge discounted permits are not eligible for refunds.