You will not be able to view your Council Tax and Business Rates account information or bills online between 4pm Friday 5 December 2025 and 9am Monday 8 December 2025. We're sorry for any inconvenience.
Request a refund for your parking permit
Find out what you need to do to request a refund for your parking permit.
If you use MyAccount
If your permit is registered with MyAccount, you can sign in and request a refund.
If you do not use MyAccount
If you don't have a MyAccount, you can download and use the refund request form below.
You can use this form to request a refund for:
- resident parking permits
- business parking permits
- traders parking permits
- dispensation parking permits
- hotel parking permits
You will need to return the completed refund form:
- by post to Parking Customer Services, Hove Town Hall, Norton Road, Hove, BN3 7QP
- online using our contact parking services form - you will need to upload your completed form
Refunds are processed to the original card payment source. If we cannot refund to your original payment source, we will contact you and request your bank account details to process a BACS payment refund.
Please note: Blue Badge discounted permits are not eligible for refunds.