We're currently experiencing issues with online payments for Penalty Charge Notices (PCNs). This has been escalated to the payment provider, and we're awaiting an update. We apologise for the inconvenience.
Parking permits - change your address or name
Find out what you need to do if your name changes or you change address.
If you're moving to a new address or no longer require your permit, you may be eligible for a refund.
Log in to MyAccount to change your details
If you have a MyAccount, you can log in to change your address or name.
Send a message to change your name or address
If you have not created a MyAccount, you'll need to contact parking services to change your name or address.
We'll then tell you what documents we'll need to see to complete the changes.
If you have moved to a parking zone with a waiting list, see our waiting list information.