We are moving to a new telephone system. This may cause some initial issues and disruption to calls while it is being set up. If you have any issues, you may wish to call back at another time. We appreciate your patience whilst the new system is implemented and apologise for any disruption that you may experience.
Paid parking - previously known as pay and display
by phone on 0330 400 7275 using your credit or debit card
with cash or card at one of the city’s PayPoint vendors
2024 touchscreen trial
As part of a trial, we installed new 4G capable touchscreen machines in high transaction locations in the city for the second half of 2024. Find out more about the trial.
Payment machines at barrier car parks
Payment machines will remain in place at council barrier car parks.
These are:
The Lanes
Regency Square
Trafalgar Street
London Road
Chapel Street
However, pay and display machines will be removed from:
Norton Road
King Alfred
Black Rock
Rottingdean West
Rottingdean Marine car parks
Pay and Display machines across the city are being removed as part of a rolling programme. Machines in a poor state of repair are being prioritised before others are removed area by area.
If you're experiencing issues accessing the app, text or telephone line, this could be mobile signal related and not a system issue. Check your signal, move to an alternative spot and try again.
If the PayByPhone app is down you may not be able to pay for parking until the problem is resolved.
If there is an outage on the app, parking enforcement for paid parking bays will be suspended. It will resume when the app is working again. Wait 15 minutes and try again.