Car park season ticket holders terms and conditions

These Terms and Conditions set out the terms on which we will supply to you a Season Ticket(s).

By placing an order for a Season Ticket (s), you agree to be bound by these Terms and Conditions.

References to ‘the council’ means Brighton & Hove City Council and shall include any representatives, contractors, agents or sub-contractors of Brighton & Hove City Council and the customer shall mean any person who having control of or driving a vehicle uses the car parks and shall include all passengers.

If you have any comments or queries, send an email to our Traffic Control Centre at trafficcontrolcentre@brighton-hove.gov.uk.

1

Once issued with a Season Ticket you must keep the Season Ticket with you at all time that you intend to use the car park. The Season Ticket can be used to permit entry or exit to the car park and may be required in situations where the Automatic Number Plate Recognition (ANPR) fails to recognise the Vehicle Registration Number (VRN).

2

Car Parks controlled with security doors will require the season ticket holder to use their season ticket to gain pedestrian entrance to the car park.

3

If your Season Ticket does not operate the entry and/or exit barrier then you must contact an operator to activate the barrier. Operators can be contacted by using the emergency assistance button located on the equipment. Failing to contact an operator and choosing to take a day ticket may result in the day ticket charge needing to be paid prior to exit and to prevent further issues.

4

A Season Ticket does not guarantee a space nor shall it entitle the customer to any particular space in the car park nor to priority over other customers. Customers must park within the marking of a designated space. The Council reserves the right to nominate specific bays for designated use.

5

Your Season Ticket will permit you to park one vehicle only in the nominated car park at any one time. Once your Season Ticket has been used to remove a vehicle from a car park, it cannot be used again to remove a different vehicle, which overlaps any part of the period of parking of the first vehicle.

6

The Council provides only a place to park in return for payment and cannot guarantee the security of customers' vehicles and their contents. The Council does not accept liability for any damage to or loss of vehicles or their contents which is the result of acts or omissions outside the reasonable control of the Council or its contractors.

7

The Council shall not be liable in respect of any death, personal injury, loss or damage sustained by any person entering a car park howsoever the same may be caused, unless caused by the negligence of or breach of statutory duty by the Council.

8

Upon discovery of an incident within the car park or if the customer damages the property of a third party or the Council, customers should report it directly to the Traffic Control Centre via the intercom system, or via telephone (01273 294296). In the case of damage to or theft of or from a vehicle whilst in the car park customers are advised to notify their Insurers and the police promptly,

9

The customer agrees to indemnify the Council in respect of any claim made by a third party arising out of the negligence of the customer.

10

The Council reserves the right to refuse admission to any or all of its car parks if circumstances dictate. Trailers, caravans, pedicabs, boats and vehicles whose height exceeds the entry restriction at the car park are not allowed admission into the car park,

11

The customer shall not at any time tow any vehicle into the car park nor shall any repairs, renovations, additions or alterations be carried out to any vehicle whilst it is parked in the car park.

12

The customer shall not at any time at the car park sell, hire, exhibit for sale or conduct any negotiations or dealings whether legal or illegal or carry out any illegal or immoral acts whatsoever.

13

CCTV and ANPR is in operation at this car park and recorded material may be used as evidence to support prosecution of those engaged in criminal activity.

14

Unless otherwise specified in writing any ticket issued by the Council is not transferable.

15

Tailgating of another vehicle or allowing another vehicle to tailgate at the entry or exit barriers is strictly prohibited, any car park users seen to tailgate another vehicle may have their implied invitation to park removed. Brighton and Hove City Council may instruct legal representatives to begin proceedings for the recovery of costs in a County Court. We may also choose to pass details of the offence to the police to commence criminal proceedings separately.

16

In default of production of a ticket the Council will refuse to release the vehicle until customer identification is ascertained and a lost ticket declaration completed by the customer.

17

In the case of regular default of production of a valid Season Ticket, the Council shall have the right to charge the customer for the parking, without refund. The Council reserves the right to review each case on its individual merits.

18

In the case of regular default of production of a valid Season Ticket, the Council shall have the right to charge the customer for the parking, without refund. The Council reserves the right to review each case on its individual merits.

19

Customers shall drive carefully and considerately and obey the staff, direction marking, signs and speed limits. After parking customers and their passengers shall use the pedestrian walkways and exits as applicable.

20

A vehicle will be treated as abandoned where the vehicle remains in the car park for a period of 14 days after the season ticket has expired,

21

Any Season Ticket holder whose vehicle enters the car park and remains parked for 60 consecutive days or more without leaving the car park for a reasonable amount of time shall automatically attract a storage surcharge and will be invoiced at an appropriate rate for the car park.

22

A Season Ticket shall remain the property of the Council, to which it shall be surrendered on expiration.

23

Vehicles parked in the car park shall abide by any other Terms and Conditions as published in the Car Park or on the Brighton and Hove City Council website.

24

Failure to comply with any of the above Terms and Conditions will result in the season ticket being cancelled.

1

The price for a Season Tickets shall be as quoted on our website. Alternatively, phone 01273 296 622 for up to date Season Ticket prices. The price for the Season Tickets shall be inclusive of VAT and any costs associated with delivery of the Season Ticket to your address.

2

The council may increase our Season Ticket prices from time to time.

1

If your Season Ticket is lost or stolen, then we will issue a replacement provided that you send your request for a replacement to us by email to trafficcontrolcentre@brighton-hove.gov.uk. We will issue a first replacement Season Ticket free of charge.

2

If your replacement Season Ticket is lost or stolen, we will be entitled to charge a £10 administration fee, which shall be payable to us at the time of the replacement request.

3

If your Season Ticket does not work for any reason, save where you have misused or failed to take proper care of your Season Ticket, then we will issue a replacement Season Ticket free of charge. If you have misused or failed to take proper care of your season ticket we will be entitled to charge a £10 administration fee, which shall be payable to us at the time of the replacement request.

1

Any cancellation will require 1 months written notice. Any refund due will be a sum equivalent to the unexpired proportion of the season ticket

2

Brighton & Hove City Council reserves the right to cancel any Season Ticket in the event that the car park for which the Season Ticket is valid is closed for any reason or otherwise. In such circumstance we will endeavor to give you one months’ notice or such notice as we are reasonably able to provide in the circumstance. In that event we shall refund to the Season Ticket holder a sum equivalent to the unexpired proportion of the season ticket,

All communications should be directed to Brighton & Hove City Council, Hove Town Hall, Norton Road, Hove, East Sussex BN3 4AH