Parking permit refund

Find out how you can request a refund for your resident parking permit.

Request a refund for your parking permit

Log in to MyAccount

If you have a MyAccount (the new online permit system), you can now log in to request a refund for your parking permit

Send a form 

Complete a Refund form if you haven't created a MyAccount.

Return a form

By post

Please include your parking permit with the form and send it to:

Parking Customer Services, 
Hove Town Hall, 
Norton Road, 


Use our online Contact parking services form to upload the completed refund form and a photograph of your permit cut into four.

If you cannot access the internet we'll help you fill in the online form.

The parking customer services phone line is open to support you if you're not able to access our service through the website and online forms. Officers answering these calls will only be able to assist you completing online forms.

If you need help, phone 01273 296 622 between 9am and 1:30pm Monday to Friday.