Taxi Licensing Office service privacy notice

Read our privacy notice for information on how we collect, store and process your data.

Data controller

We are committed to protecting your personal information.

The council is the data controller for purposes of the Data Protection Act (2018), and The General Data Protection Regulation (EU) 2016/679 ("GDPR"), and is also registered as a data controller with the Information Commissioner’s Office (ICO).

As a data controller, we have a responsibility to make sure you know why and how your personal information is being collected. This is according to relevant data protection law.


The primary laws which govern how Brighton & Hove City Council collects and use personal information (known as data) about you are:

Why we collect your data

We are collecting your data for the purpose of adding you to the Hackney Carriage Plate waiting list.

To be eligible to apply for inclusion on the hackney carriage vehicle licence waiting list an applicant will have to:

  • hold a current Brighton & Hove hackney carriage or private hire driver licence
  • not be the proprietor or part proprietor of a licensed hackney carriage vehicle in Brighton & Hove or have been a proprietor or part proprietor of a licensed hackney carriage vehicle in Brighton & Hove

We will use your data to check against our database for eligibility.

Our lawful basis for processing your data is for the performance of a task carried out with official authority vested in the controller, specifically working within the Local Government (Miscellaneous Provisions) Act 1976.

What data we collect from you

Personal data

We'll collect your:

  • name
  • date of birth
  • address
  • email address
  • home phone number
  • mobile phone number

Who we share your data with

We will not share your information with any other third party, unless we are under a legal obligation to do so.

How long we will keep your data

We will hold your data for the length of time you are a licence holder plus 6 years. If your licence is revoked or refused we will hold your data for up to 25 years.

How we store your data

We will store your information on electronic databases, document management systems and on paper records.

Who we share your data with

We will only make your information available to those who need to know, so they can perform their council role.

How we protect your data and keep it secure

Examples of the security measures we use are:

  • training for our staff, making them aware of how to handle information securely, and how and when to report when something goes wrong
  • we use encryption when data is being sent, meaning we scramble information so other people can’t read it without access to an unlock key
  • where possible, we will pseudonymise your data - this means we will remove your identity so the people working with your data will not know your identity
  • controlling access to systems and networks allows us to stop people who are not allowed to view your personal information, from getting access to it
  • regular testing of our technology and ways of working, including keeping up to date on the latest security updates, these are called patches

Transferring your data outside the European Economic Area

Your data is not processed outside of the European Economic Area.

Your rights

Check your rights in relation to your personal information.

How to get advice or make a complaint

Data protection contact information 

If you’d like to discuss your data protection rights, you can contact the Data Protection Team. Only use these contact details if you have questions about data protection and not for questions about other services. 

We also have a Data Protection Officer. Visit our data protection officer page to find their contact details. 

Please contact the Data Protection Team first if you have any concerns. 

You can then contact the Information Commissioner’s Office (ICO). The ICO is the national regulator with responsibility for ensuring compliance with data protection.