Our payment system will be unavailable on Tuesday 20 May between 9:30am and 4:30pm for an essential upgrade. During this time, you cannot make payments on our website or over the phone. Payments by bank transfer, standing order and Direct Debit are unaffected.
Council telephone systems
We are moving to a new telephone system. This may cause some initial issues and disruption to calls while it is being set up. If you have any issues, you may wish to call back at another time. We appreciate your patience whilst the new system is implemented and apologise for any disruption that you may experience.
People across Brighton & Hove are being given the chance to have their say on how they pay for on-street parking.
A consultation is running until 1 December, so that we can gather views and information on paid parking in the city.
It comes after we reintroduced 12 new Pay & Display machines on a trial basis. This came as a result of feedback from residents and visitors on the decommissioning of machines in May 2023.
This trial period comes to an end on Saturday 23 November.
After that, we’ll assess data like the number of transactions, transaction type and user feedback before deciding on next steps. As well as this data, we also want to understand the needs of residents and visitors parking in the city.
All this information will help us to decide whether to keep or expand the network of machines and where the machines might be most needed.
Picture: One of the Pay & Display machines we're trialling.
Simpler and fairer parking
Councillor Trevor Muten, Cabinet member for Transport, Parking and Public Realm, said “We listened carefully to feedback about Pay & Display, which is why we reintroduced 12 new machines in August this year.
“We’re looking at how they’re being used and collecting as much information as possible before we decide on our next move.
“But we know that some people don’t like using apps, or would prefer to pay by card. Making parking simpler and fairer is the core of our Parking Plan, so it’s important we make it as easy as possible to pay for on-street parking.”