Warning of suspected enforcement agent scam

Our Council Tax team has had reports of people claiming to be council enforcement agents from the county court calling residents asking them to make an immediate payments to a bank account they provide. This is a scam.

Council Enforcement Agents (formerly known as Bailiffs) do not make phone calls directly to customers unless pre-arranged.

If enforcement agents do visit a property in the city, they will be happy to confirm their identity with a Brighton & Hove City Council identity card or a photo identification to confirm their certification as an Enforcement Agent. They will also be able to provide documentation to verify the reason for their visit. We advise residents to always ask to check the identification of anyone claming to be calling on behalf of the council. 

If a customer has any doubt about the validity of the caller, please call call the council on 01273 291900. 

Any residents who has received one of the se calls, should contact Sussex Police to report the call.