23 January 2014

New Visitor Services at Brighton Centre Box Office

New Visitor Services at Brighton Centre Box Office


Brighton’s largest new Visitor Information Point, at the Brighton Centre box office, is now offering the following range of services:

  • Accommodation bookings for Brighton & Hove
  • Train tickets throughout the UK
  • National Express tickets throughout the UK
  • Discounted tickets for Brighton Sea Life Centre and the Toy & Model Museum
  • Discounted joint and triple tickets covering the Royal Pavilion, Sea Life and   Brighton Wheel.
  • Tickets for the Original London Sightseeing Bus

The box office is open Monday to Saturday from 10am-4pm.

The Brighton Centre was one of eight new venues to become a Visitor Information Point (VIP) in October 2013, when the Royal Pavilion information centre closed. The city now has a network of 10 staffed information points across the city located at:

  • Brighton Centre Box Office
  • Jubilee Library
  • Thistle Brighton Hotel
  • St Paul’s Church (West Street)
  • Churchill Square Shopping Centre
  • Brighton Hotel (corner of Kings Road / Bedford Square)
  • The Old Market (off Western Road on Brighton / Hove border)
  • Royal Pavilion Shop
  • Brighton Toy & Model Museum
  • Brighton Pier

Geoffrey Bowden, chair of BHCC’s Economic Development & Culture Committee, says: “It’s great news that the Brighton Centre is now able to offer this enhanced range of services which should be of benefit to both residents and visitors.  Staff have been fully trained and can provide comprehensive information on the various attractions and events taking place in the city as well as making direct bookings.

“Our aim is to build a sustainable raft of visitor services that’s in line with how people access their information before and during their trip to the city. There’s no doubt that online activity is increasingly important to people but we want to ensure all our visitors are catered for and face-to-face service hasn’t completely gone out of fashion yet.”

VisitBrighton, the city’s official destination marketing body, is currently recruiting volunteers for its City Champions scheme, similar to the one operated in London during the 2012 Olympic Games, to give visitors a personal welcome to the city.

The City Champions will be on the streets from April at locations of high visitor footfall, including the seafront, Brighton train station and around the Pavilion Gardens area, to offer maps and assist visitors with directions and information.

For information about becoming a City Champion, please see: www.visitbrighton.com/city-champions  

About VisitBrighton

VisitBrighton is the official destination marketing body for Brighton & Hove and it is part of the city council. VisitBrighton.com was established to provide tourists with details of where to stay, what to see and where to visit during their stay. The website also provides exclusive offers and discounted rates on attractions, entertainment and accommodation.

VisitBrighton works with over 450 partner businesses to promote the city to visitors and help sustain its significant tourist economy.  Over 8 million visitors a year come to Brighton & Hove bringing an estimated economic benefit of £700m to local shops, restaurants and retailers.