23 May 2013

The council website is changing

Changes to make Brighton & Hove City Council’s website easier to use are being made from 23 May 2013. A new format has been designed to make the site clearer and more concise.

Work on the site will take place in stages over the coming months and once complete, there will be fewer web pages to navigate and residents will be able to access many more services online.

To facilitate these changes, the new site is built with open source content management system, Drupal, which is used by an estimated seven million websites globally.

The website recently received the top 4 star award in a *national survey of local authority websites and regularly attracts up to 140,000 unique visitors per month. The work is part of an overall programme to improve the customer experience across all council services.

Council leader Jason Kitcat says: “Despite the recent award we know we can make our services even easier to find and use online.

“This revised website is the next step as we radically change how people access council services. The improvements have been driven by feedback from residents and businesses as well as by tapping expertise in our city’s vibrant digital sector.” 

Note to Editor

* The 2013 SOCITM Better Connected Insight annual survey of all local authority websites