Public Transport Admin Apprentice

Posted on 25 September 2023
  • Directorate BHCC: Economy Environment & Culture
  • Salary £19,640.13 per annum . Once completed first year National Minimum Wage for your age will apply (but no less than starting salary)
  • Contract Apprenticeship
  • Closing Date This vacancy has closed


Hove Town Hall

Job Summary

  • Job reference
  • Positions available
  • Working hours
  • Closing date
    This vacancy has closed
  • Job category
    Apprenticeships & Trainee
  • Organisation
    Brighton & Hove City Council

Job introduction

BHCC  have an exciting role in our Public Transport team as a Business Administration Level 3 apprentice.   An opportunity to expand your administrative and IT skills whilst studying towards a Level 3 Business Administration apprenticeship qualification.

You will learn how our transport and infrastructure system works and be a part of the team that delivers the Bus Service Improvement Plan (BSIP). The main objectives of the BSIP are:

  • Increase bus passenger numbers.
  • Reduce bus journey times.
  • Increase bus passenger satisfaction levels.
  • Improve bus reliability.

There are a wide variety of projects that you will have the opportunity to be involved in.

About the role

About The Role

You will be working with a supportive and dynamic team. Through this role you will gain knowledge of the city’s local transport network, how it is planned, promoted, maintained and developed. How Brighton and Hove Council are working with bus operators to encourage bus travel as a sustainable way to travel. Contributing to tackling climate change and providing cleaner air in the city. The role requires someone who thrives on learning new things; is motivated and proactive and can work independently when needed. Good communication skills both written and verbal and the ability to work well as a team is important. The tasks required will be varied from taking minutes to assisting with data collection and collation. As you develop your skills and experience; emphasis will also be placed on your future career goals. This is to ensure that you enjoy the process of being part of the team and are well placed to continue your career aspirations upon graduation.

As well as the job related experience and apprenticeship qualification, you will receive all the benefits and opportunities of being an employee of Brighton & Hove City Council, one of the City’s largest employers. As an Apprentice, you are eligible for an apprentice NUS discount card and can take advantage of the Catch the bus4work scheme and bus travel discounts with Brighton & Hove buses. See

About The Apprenticeship

The following link will advise you of the detail of the apprenticeship standard.

Business administrator / Institute for Apprenticeships and Technical Education

The duration of the apprenticeship will be up to 21 months.  

NB This may be amended should you have any applicable prior learning, and your contract will end on successful completion of the apprenticeship.

Hear what our other apprentices have to say by watching this video

This apprenticeship is run by Chichester College Group who is responsible for supporting you with your learning and carrying out assessments. Your role will be linked to the knowledge, skills, and behaviours in the apprenticeship standard and once you are competent in all these areas you will take an End Point Assessment before successfully completing. You will receive support from a nominated mentor, throughout the duration of the apprenticeship.

You will have online monthly workshops, assessor visits every 4-6 weeks, three-way reviews with manager, apprentice & college every 8-12 weeks, plus other types of learning during contracted hours.

If you would like to have an informal discussion about this opportunity, please contact Barbara Higgins, Public Transport Project Officer via email at We could also arrange for you to speak to someone who is already a part of our apprenticeship program.

If you would like to discuss eligibility, please call the Apprenticeship Team on 01273 290539 or email

Interviews: 30 and 31 October 2023

Provisional Start Date: 27 November 2023 TBC

Entry Requirements 

Please see the Essential Criteria listed in the Person Specification section of the Job Description for the particular requirements of this role.

Please note, if you are successful at interview your application will be shared with the training provider and an informal interview and assessment will take place with them to confirm eligibility prior to an offer being confirmed.

Please list your qualifications in the application as this may affect eligibility.

As part of your application, you will need to complete your education and work history and provide answers to some shortlisting questions. Your answers to the shortlisting questions are the most important part of your application as they will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance here (Shortlisting questions guidance ( as this gives important advice which will increase your chance of success in the shortlisting process.

Additional information

Your starting salary will be pro rata if the above position is part-time or term-time only.

Work Permits: This role does not meet the requirement for UK Visas and Immigration (UKVI) Points-based Immigration System. Successful candidates will need to evidence that they have the Right to Work in the UK.

In order to apply for an apprenticeship, you must have been ordinarily resident in the UK for at least the previous three years on the first day of the apprenticeship (or this includes EEA for UK or EEA Nationals with pre-settled or Settled Status) or have some other residency eligibility status. Please see Annex A of the latest employer funding rules: Apprenticeship funding rules - GOV.UK  for a full list of residency categories and locations

If you are resident through a visa, leave to remain or other means please confirm type and that any expiry date covers the duration of the apprenticeship once it is due to start. Those on a student visa or non-UK/non EEA nationals who have been here in the last three years for other educational purposes may not be eligible. For further information regarding apprenticeship eligibility please see Annex A of the latest employer funding rules: Apprenticeship funding rules - GOV.UK.

Company information

Encouraging a diverse workforce

Our city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton & Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans.

Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our fair and inclusive actions, our anti-racism strategy and the work we are doing to encourage a diverse workforce (


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