Building Services Contract Manager

Posted on 26 September 2023
  • Directorate BHCC: Economy Environment & Culture
  • Salary £35411 - £38296
  • Contract Permanent
  • Closing Date This vacancy has closed


Hove Town Hall

Job Summary

  • Job reference
  • Positions available
  • Working hours
  • Closing date
    This vacancy has closed
  • Job category
    Engineering Technical
  • Organisation
    Brighton & Hove City Council

Job introduction

Salary £35,411 - £38,296 at time of writing, pay award pending

  • 25 days paid holiday annually
  • Able to accrue flexi leave and have a flexible working shift pattern
  • Local Government Pension Scheme
  • Hybrid working with our main office at Hove Town Hall – a short walk from the seafront and Hove Train Station.

Do you enjoy working across a diverse property portfolio and dealing with a wide variety of building users, contractors, and stakeholders?

Do you enjoy seeing the positive impact that your decisions can make to where people live and work across the city?

Are you experienced in creative problem solving, contract management, and working collaboratively across multiple teams and stakeholders?

If so, this role of Building Services Contract Manager could be of interest to you!

We are seeking a committed, resilient, and well organised team player to join our friendly team, in delivering a professional and responsive service to our customers. Our building services contract managers are a vital and integral part of our day-to-day operational team who ensure that our large and diverse property portfolio and all related services are compliant and maintained effectively to ensure building users’ needs are met.

Working within a committed team and alongside a variety of teams and directorates, the role joins together site users, contractors, dedicated helpdesk, and various stakeholders to find best value solutions and ensure a continuous improvement mindset is adopted in daily operations. As a Building Services Contract Manager, you will join a busy team of enthusiastic people who care about our wide range of service users and are passionate about finding creative solutions to a wide range of planned and reactive maintenance issues.

For an informal conversation on the role and to arrange a call back, please contact Michael Bayton, Mechanical & Electrical Maintenance Manager)

About the role

The role requires someone with a strong background in contractor management, and experience of managing building services across a large and varied commercial property portfolio. A thorough knowledge of building services systems and plant, and related maintenance requirements, will enable you to be successful in the role. You will utilise this knowledge and experience alongside excellent communication and project management skills to ensure timely solutions in a busy and reactive working environment. These solutions have a direct and visible impact on a wide and diverse range of building users, and you will see firsthand the positive impact this role brings to these users and their changing needs and requirements.

Your sound knowledge of current health and safety legislation relating to work covered by a facilities and building services team will help ensure compliance is achieved across a large and diverse property portfolio.  Having significant experience of monitoring and supervising a range of contractors, dealing with planned and reactive jobs, and collaborating with a range of stakeholders to achieve successful and value for money outcomes is vital for this role. The ability to work under pressure with minimal supervision and to prioritise a busy and reactive workload is also fundamental for the success of this role and the wider team.

Our property portfolio is both diverse and large and the team are responsible for circa 350 active buildings and circa 1000 passive sites. The portfolio which is geographically spread over Brighton, Hove, and Portslade includes; education, social care, and civic properties; memorials; fountains; and statues. This results in a genuinely interesting and varied portfolio to manage, which the post holder will have a shared responsibility for auditing, monitoring KPI’s, and recommending potential pro-active works to the wider team which involves approximately 20 contractors.

The team deal with approximately 100+ reactive tasks on average per week and are responsible for auditing, processing, and monitoring of circa 50x contractor invoices and job sheets per month. The team monitor and audit term, framework, and other specialist contracts, and are responsible for contracts and reactive works valuing approximately £2.3m.


This role benefits from working within the wider Property and Design directorate where you will get to work alongside a diverse range of colleagues in Estates, Architecture and Design, Planned Maintenance, Energy and Water, and our Capital Strategy teams. This results in some exciting and interesting collaborative projects and day-to-day tasks which span across the city ensuring every single day is unique and varied. This also results in ensuring continuous learning and development in both a professional and personal capacity from a wide-ranging group of experience, knowledgeable, professional, and committed colleagues.

Due to the operational nature of the role, you will be able to visit a variety of our sites across the city and have access to multiple offices with the base site for the team being at Hove Town Hall. Despite the role requiring a large element of physical attendance at our sites, the role is eligible for flexible working and can incorporate an element of working from home, subject to operational needs being met.

Further information on Council property and land (

Please read our Apply for a job at the council ( pages carefully. They give you all the guidance you need to complete your application as well as information on what will happen after you’ve submitted your application and at interview.

As part of your application, you will need to upload your CV and a supporting statement. Your supporting statement is the most important part of your application as it will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance here (CV guidance ( and Supporting statement guidance ( as this gives important advice which will increase your chance of success in the shortlisting process.

Additional information

Your starting salary will be pro rata if the above position is less than 37 hours or term-time only.

The role requires an Enhanced DBS (Disclosure & Barring) Check.

Work Permits: We may be able to obtain a Work Permit for this post but this is subject to meeting the requirements of the UK Visas and Immigration (UKVI) Points-based Immigration System. Please see for more information on the Skilled Worker Visa.

We offer the opportunity for the suitable candidate to choose to work in a hybrid way. Your specific working arrangements will be subject to team and service working arrangements already in place alongside Government guidance.  Your contractual location will be the designated council office for your team and travel to and from your contractual location would be at your own expense.

For more information about our values and the benefits of working at the council, visit Why work for us (

Company information

Encouraging a diverse workforce

Our city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton & Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans.

Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our fair and inclusive actions, our anti-racism strategy and the work we are doing to encourage a diverse workforce (


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