Job Details

Job introduction

The Special Educational Needs Team has a vacancy for a full time SEN Casework Assistant. The successful candidate will work proactively to support the SEN Casework Officers, assist them in managing their caseloads and promote joint working with parents/carers, schools and other agencies.

You will need to have demonstratable administrative/office experience in a front line Customer Service role or education environment with the ability to prioritise your workload around the demands of the service whilst still managing to meet statutory deadlines. With the upcoming rollout of online services to support applications for EHC Plans we're looking for someone confident in their ICT skills with a keen interest in learning more about Special Educational Needs.

Interview date: w/c 22nd August 2022

For an informal discussion, please contact James Hanks - SEN Business Manager 01273 293494 or email james.hanks@brighton-hove.gov.uk

 

About the role

The SEN Team is responsible for the administration of the assessment of children and young people with SEND in line with the requirements of the SEN Code of Practice. Working in a busy environment, the SEN Casework Assistant will play a key role in supporting the service to ensure statutory requirements are met and support SEN Casework Officers in preparing, planning and overseeing the implementation of children/young people’s EHCPs on a daily basis.

The role will involve communicating with different services and handling various enquiries therefore the ability to multitask and work well under pressure, whilst still following required processes, is essential. Strong Microsoft Office skills, attention to detail and accuracy, flexibility and the ability to use your own initiative is key. You will also have excellent communication skills and a real passion for delivering excellent customer service as telephone work and answering email enquires is a large part of the role, where you will be the first point of contact for service users and other professionals.

This is a varied and demanding role which offers excellent opportunities to expand on existing knowledge and skills by working with an experienced administration team and taking advantage of the training opportunities available within the Council.

What the SEN Team can offer you as a SEN Casework Assistant:

• 23 days leave a year, rising to 27 days after 5 years’ service
• Being an active part of weekly administrative catch-up meetings
• 1-2-1 support from your Business Manager
• A program of learning and development opportunities through our Learning Gateway

• Peer support from other Casework colleagues across the team
• Benefits such as: bus ticket and cycle loans; reduced cost gym membership with Freedom Leisure

As part of your application, you will need to complete your education and work history and provide a supporting statement. Your supporting statement is the most important part of your application as it will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview.  Before you start your application, please read our guidance here Supporting statement guidance (brighton-hove.gov.uk) as this gives important advice which will increase your chance of success in the shortlisting process.

Additional information

Your starting salary will be pro rata if the above position is part-time or term-time only.

Work Permits: This role does not meet the requirement for UK Visas and Immigration (UKVI) Points-based Immigration System. Successful candidates will need to evidence that they have the Right to Work in the UK.

Part office / part home – hybrid -  We are a workplace that supports flexibility and employee wellbeing in the way we work whilst providing the best service for our customers. Team and service working arrangements are designed to support both employee work life balance and team collaboration. These would be part of your individual working arrangements alongside any personal preference agreed with your manager in advance of joining.

Working arrangements are subject to Government guidance at the time. Your contractual location will be the designated council office for your team and travel to and from your contractual location would be at your own expense.

For more information about our values and the benefits of working at the council, visit Why work for us (brighton-hove.gov.uk)

Company information

Encouraging a diverse workforce

Our city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton & Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans.

Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our fair and inclusive actions, our anti-racism strategy and the work we are doing to encourage a diverse workforce (brighton-hove.gov.uk).

Files

• Job Description and Person Spec
• Our Values and Behaviours
• Applicant Cover Letter