Job details

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Debt Advisor

Posted on 3 November 2021

  • DirectorateBHCC: Finance & Resources
  • LocationBartholomew House, Brighton
  • Salary£25481 - £27041
  • ContractFixed Term
  • Closing DateThis vacancy has closed

Job Summary
Job reference orbis/TP/25378/18594
Positions available 1
Working hours 37
Closing date This vacancy has closed
Job category Customer Services
Organisation Brighton & Hove City Council

Job introduction

The Debt Advisor will ensure that vulnerable households indebted to the council are identified and then given appropriate individualised support to provide these households with the opportunities to improve their financial wellbeing in the long-term, whilst also ensuring the council is making responsible and fair decisions in regard to its income recovery processes for vulnerable people.

Fixed term for: 12 months

Interview date: TBC

For an informal discussion, please contact Tabitha Cork - Welfare Support Manager to arrange a call back.

About the role

The Debt Advisor will sit within the Welfare Support Team of the Revenues and Benefits service, working alongside the Corporate Debt team, as well.  They will collaborate to identify households that need additional support around their debt. Whilst negotiating on behalf of the household to reduce deductions, pause repayment plans, or other debt relief measures, they will work to reduce their overall indebtedness, increase their income and improve their long term financial resilience.

As part of your application, you will need to complete your education and work history and provide answers to some shortlisting questions. Your answers to the shortlisting questions are the most important part of your application as they will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance here (Shortlisting questions guidance ( as this gives important advice which will increase your chance of success in the shortlisting process.



Additional information

Your starting salary will be pro rata if the above position is less than 37 hours or term-time only.

Work Permits: We may be able to obtain a Work Permit for this post but this is subject to meeting the requirements of the UK Visas and Immigration (UKVI) Points-based Immigration System. Please see for more information on the Skilled Worker Visa.

Company information

Please note that this post is subject to a Basic Disclosure Criminal Records Check.

We welcome applications from all sections of the community but particularly encourage applicants from a BME or White Other background as well as those who identify as, LGB, male or trans as these groups are currently under-represented in our Directorate workforce.


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