Business Support Officer

Posted on 15 October 2021
  • Directorate BHCC: Families Children & Learning
  • Salary £20092 - £21748
  • Contract Permanent
  • Closing Date This vacancy has closed



Job Summary

  • Job reference
  • Positions available
  • Working hours
  • Closing date
    This vacancy has closed
  • Job category
    Social Work - Children
  • Organisation
    Brighton & Hove City Council

Job introduction

Do you enjoy problem solving?  Can you work both independently and as part of a team? Are you organised and have great attention to detail?

If so, a role in our friendly and supportive Children’s Safeguarding & Care Service might interest you!

As a Business support Officer, you will join a small team that supports children throughout their journey from assessment to leaving care. We currently have a job share opportunity based in our Whitehawk offices.

Interviews to be held w/c 13th December

For more information, please contact Karly Blackford on 01273 296079.

About the role

Our Business Support service is essential to our Children’s Services and we believe that investing in our business support is key in supporting frontline staff who are focusing on the work with children, young people, and families.

Our Business Support Officers do varied work and no two days are ever the same. We work with families within the city across a range of services.  Due to the nature of our work, it can be challenging, but also very rewarding.

We are seeking committed, resilient, and well organised team players to a provide a pro-active administrative support to a team of social workers in a busy and pressurised office environment. Please be aware this role may involve some exposure to distressing information about family circumstances.

You will need to be highly organised and have an ability to work both independently and as part of a team. You will need to enjoy solving problems and managing an evolving workload. The ability to work accurately is paramount and ideally you will have previous experience of working in an office environment, but this is not essential as full training and continuous personal development is available. 


Here is what our Business Support Officers say about working in Families Children & Learning:

“The diversity of duties and working in Children’s Services is what attracted me to the role”

“Supporting my social workers, I get a lot of job satisfaction doing this job – feel like I am really involved and helping families lives”

“Feeling you have helped a client in the absence of the social worker in trying to sort out their problems. Having an understanding of their case and developing a rapport with some of the parents.”

Our offer to Business Support Officers:

  • Career average pension scheme
  • 23 days leave a year, rising to 27 days after 5 years’ service
  • Being an active part of group supervisions
  • 1-2-1 support from your Business Support Manager
  • A program of learning and development opportunities through our Learning Gateway
  • An online toolbox of resources to support the work of the Business Support Officer
  • Peer support from other business support colleagues across the service
  • Benefits such as: bus ticket and cycle loans; reduced cost gym membership with Freedom Leisure

As part of your application, you will need to complete your education and work history and provide answers to some shortlisting questions. Your answers to the shortlisting questions are the most important part of your application as they will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance here (Shortlisting questions guidance ( as this gives important advice which will increase your chance of success in the shortlisting process.

Additional information

Your starting salary will be pro rata if the above position is less than 37 hours or term-time only.

Work Permits: This role does not meet the requirement for UK Visas and Immigration (UKVI) Points-based Immigration System. Successful candidates will need to evidence that they have the Right to Work in the UK.

Company information

Please note that this post is exempt from the Rehabilitation of Offenders Act 1974, and is subject to a Disclosure & Barring Service (DBS) Check.

We welcome applications from all sections of the community but particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, LGB, male or trans as these groups are currently under-represented in our Directorate workforce.


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