Job details

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Business Support Officer

Posted on 5 November 2021

  • DirectorateBHCC: Families Children & Learning
  • LocationWellington House, Wellington Street, Brighton
  • Salary£20,092 - £21,748
  • ContractPermanent
  • Closing DateThis vacancy has closed

Job Summary
Job reference orbis/TP/586/15929
Positions available 1
Working hours 30 hours
Closing date This vacancy has closed
Job category Administration & Clerical
Organisation Brighton & Hove City Council

Job introduction

Do you enjoy a fast-moving environment? Are you a natural problem solver?  Do you enjoy working both independently and part as part of a team?  Are you organised with a good attention to detail?

If so, then why not join our friendly Administration Team within the Specialist Community Disability Service.

As a Team Administrator you will be providing support to a team of Social Workers and Clinicians who work with children and adults with learning disabilities to provide a whole life pathway. You will be based at our recently refurbished offices at Wellington House, Wellington Street (just off of Elm Grove).

About the role

This post involves a great deal of flexibility and variation, which would suit individuals motivated by working in a stimulating and evolving environment.

We work with families, carers and a range of services across the city and duties will include: call screening of incoming calls; setting up and servicing of client related meetings/clinics – some of which may include exposure to distressing information; maintaining accurate records on our databases.

 You will be an excellent communicator as well as being highly organised.  You will possess the ability to problem solve and manage a workload of competing demands. You will enjoy working independently as well as part of a team. Evidence of the following criteria is desirable:

·         Competent in Microsoft Word and Excel

·         Accuracy and attention to detail

·         Ability to take minutes of complex meetings, ideally within social services or similar

·         Good time management skills and the ability to prioritise workload

·         The ability to multi-task and work on own initiative

·         The ability to deal with sensitive information in a discrete way

·          You will be a flexible team player with a solution focused attitude

The ideal candidates will generally look forward to a challenging and rewarding work environment, in which finding a balance between team working and utilising initiative is important.

The role 9:00 – 5:00 Monday/Tuesday & Thursday/Friday (30 hours).

In return our offer to you will be:

·         23 days leave a year (pro-rata), rising to 27 after 5 years of continuous service

·         Pension scheme

·         1-2-1 support from your Business Support Manager

·         Peer support from your team colleagues

·         A program of learning and development opportunities

·         Other benefits include:  season bus ticket loans, cycle to work scheme, reduction in gym membership with Freedom Leisure and a staff discount scheme.

For an informal discussion, please contact Debbie Creed, Business Support Manager on 01273 295126

As part of your application, you will need to complete your education and work history and upload a supporting statement. Your supporting statement is the most important part of your application as it will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance here (Supporting statement guidance ( as this gives important advice which will increase your chance of success in the shortlisting process.

Additional information

Your starting salary will be pro rata if the above position is less than 37 hours or term-time only.

Work Permits: This role does not meet the requirement for UK Visas and Immigration (UKVI) Points-based Immigration System. Successful candidates will need to evidence that they have the Right to Work in the UK.

Company information

Please note that this post is exempt from the Rehabilitation of Offenders Act 1974, and is subject to a Disclosure & Barring Service (DBS) Check.

We welcome applications from all sections of the community but particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, LGB, male or trans as these groups are currently under-represented in our Directorate workforce..


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