Housing Needs Officer

Posted on 5 July 2021
  • Directorate BHCC: Housing, Neighbourhoods and Communities
  • Salary 22,183 - 24,491
  • Contract Fixed Term
  • Closing Date This vacancy has closed



Job Summary

  • Job reference
  • Positions available
  • Working hours
  • Closing date

    This vacancy has closed

  • Job category
  • Organisation
    Brighton & Hove City Council

Job introduction

Fixed term until March 2022

For an informal discussion, please contact Lara Thompson, Housing Options Manager on lara.thompson@brighton-hove.gov.uk

About the role

We are seeking 4 Emergency Placement Officers to join our busy team.

Brighton & Hove City Council provide emergency accommodation to hundreds of homeless households at any one time. The Emergency Placement team have responsibility for making and managing those placements, and ensuring the best use of stock. 

Emergency Placement Officers communicate with accommodation providers regarding available properties, voids and repairs. When it is determined that placement into emergency accommodation is required it is the Emergency Placement Officer who makes the most appropriate booking, communicates this to the household and ensures the correct paperwork is completed and accurate records are kept on computer systems. The role involves direct communication with vulnerable service users, and managing their expectations with sensitivity and clarity.

Emergency Placement Officers do not hold a caseload, they work effectively as a team to apportion and action tasks as they arise. They work with residents, providers and colleagues to resolve issues relating to emergency accommodation placements. The role suits someone who is task oriented and enjoys working as part of a team.

Additional information

Your starting salary will be pro rata if the above position is less than 37 hours or term-time only.

Work Permits: We may be able to obtain a Work Permit for this post but this is subject to meeting the requirements of the UK Visas and Immigration (UKVI) Points-based Immigration System. Please see Gov.uk for more information on the Skilled Worker Visa.

Company information

Please note that this post is subject to a Basic Disclosure Criminal Records Check.

We welcome applications from all sections of the community but particularly encourage applicants from a BME or White Other background as well as those who identify as male or trans as these groups are currently under-represented in our Directorate workforce.


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