How we help rough sleepers in the city
Services and support we provide to help people living on the streets.
Help for rough sleepers
We care about all our residents, including vulnerable people who are rough sleeping.
People sleeping rough are a constantly changing population and the city’s street services work with about 10 new cases every week.
We have many services and support in place to help people away from the streets, but sadly more people end up in need each week.
People sleeping rough die younger, are more likely to get ill and are more vulnerable to violence than those in the wider population.
To help people who are rough sleeping it is critical that we work together with other organisations. We have a citywide network helping people in need.
We are providing accommodation for rough sleepers in the city during the COVID-19 pandemic, working with our Street Outreach Service and community partners.
How you can help
If you see someone rough sleeping, please share the details with StreetLink so the information can be passed on to outreach workers who can go out and offer support.
Please do not direct people to come to the council’s Customer Service Centre.
If you meet someone rough sleeping who is symptomatic and in need of immediate accommodation we need to know right away.
Please phone 01273 294 400 (during office hours) and ask to be put through to the duty manager. Or phone 01273 294 400 or 01273 295 555 (out of hours) with a request to speak with the duty Homeless Persons Officer.
This service has been changed during the COVID-19 pandemic, see above.
We open a severe weather shelter when the temperature is predicted to drop below 0 degrees Celsius or when there is an amber weather warning.
The shelter is also known as SWEP (which stands for Severe Weather Emergency Protocols). When SWEP is triggered, the Street Outreach Service will be out on the streets of the city directing people to shelter.
SWEP provides shelter for all rough sleepers in the city and venues are made available to meet demand.
We are always as flexible as possible, and adapt to the needs of rough sleepers. We are dedicated to making sure vulnerable people on are streets are cared for, not just in extreme weather, but throughout the year.
Find out more about how the shelter is run when it is open.
The council funds a specialist outreach team to go out on the streets and to help rough sleepers all year round. The street outreach teams work with all rough sleepers to offer support and to guide them to accommodation and support services.
This service is provided by Change Grow Live and links in with agencies across the city to provide joined up personal support.
If you meet someone who is rough sleeping and in need of accommodation, please share the details with StreetLink so the information can be passed on to outreach workers.
Supported accommodation is for people who need help to look after their wellbeing and keep their home. The aim is to support people to independent confident living.
There are about 500 places in the city for adults needing supported accommodation and about 150 places for young people from the age of 16 years.
Places are available by referral from a range of sources including the council's housing options, rough sleeper outreach and social care.
No Second Night Out
No Second Night Out (NSNO) provides a safe place for up to 45 rough sleepers. People staying at the hub will have their needs assessed to develop plans to move them away from the streets.
The aim is to act swiftly as a short-term support when people start rough sleeping and to find out how best to help.
The facility is not a drop-in centre. Places at the hub are allocated by our outreach service, and which can be referred via StreetLink.
A range of additional help
The council commissions a range of supportive outreach services, including:
- specialist outreach for those with drug and alcohol addiction
- an outreach mental health homeless team
- Youth Advice Centre (YAC) working to prevent homelessness for young people at risk
- Housing First intensive support packages for people multiple complex needs and a history of rough sleeping
We also partner with a network of charity and community projects providing additional support.
We work closely with organisations providing day centres which offer activities, food, facilities and medical services.
- First Base
- St Anne’s
- The Clock Tower Sanctuary
Every two months, a street count is carried out in the city to capture a 'single night snapshot' of the number of people who are sleeping rough in the local area.
The street count is always carried out at night to make sure those included are sleeping out. The counts are used to increase understanding of the situation in the city and to help direct support where it's most needed.
The most recent local street count took place in July 2021.
The November count was part of the national count that happens across the country each winter, with details being sent to the Ministry for Housing, Communities & Local Government.
The count information is checked by an independent verifier and the details are released in the New Year.
|Date of count||Number of people sleeping rough|
The regular counts are separate to the official annual count required by the Ministry for Housing, Communities & Local Government each autumn.
The gap between September 2018 and January 2019 in the above table is filled by the information from the annual count held which was carried out during a night in November 2018. The annual count was verified as recording 64 people who were rough sleeping.
Tents in the city
Information about tents in the city is gathered by commissioned services and partner agencies across Brighton & Hove every day.
A weekly review meeting is held to look at:
- where people are staying in tents or makeshift shelters
- what help has been offered
- what action needs to be taken
The meeting is attended by officers from teams across the council and representatives from partner agencies, including Sussex Police and Equinox.
Our rough sleeping priorities
We aim to help people who are already sleeping rough, as well as people at risk of homelessness. This includes those who are sofa surfing and living in vans, tents and squats. This also includes people who are in hostels after sleeping rough.
We have five main priorities:
- preventing homelessness and rough sleeping
- rapid assessment and reconnection
- improving health
- a safe city
- pathways to independence
We work with a variety of partners across the city who have joined us to support the rough sleeping strategy.