Find out how to request a repair to your council home or a communal area in your building.
There are 4 ways to request a repair through our repairs helpdesk.
You can:
Always report emergency repairs to us by phone. Phonelines are open to report emergencies 24 hours a day 7 days a week.
For a life-threatening situation, phone 999.
Request a repair to a council home or a communal area in a council property.
Log in to your account to request a repair. Housing online is not connected to MyAccount. If you don't have an account, register using your ‘party reference’ or ‘payment reference’.
You'll need to tell us:
We process, analyse and use your data in a range of ways to better understand what our customers need and to improve the way in which the council delivers your services.
Find more information about how we use your data in our privacy and data notice.