Find out the steps we take after you report a building safety concern in your council housing.
The Building Safety Team will review your report. If your report qualifies, we may get in touch to ask for more information.
We try to keep you informed and provide updates, but there may be instances where this isn't possible. If you still have concerns, you can contact us again or submit another referral.
To check the status of your report, send an email to building safety.
After investigation, if the issue is serious enough, (known as a ‘Building Safety Occurrence’), we'll report it to the Head of Housing Investment & Asset Management. They will make the final decision on whether a report is submitted to the Building Safety Regulator (BSR).
If this happens, we will give you a reference number for future updates.
The BSR will review the reports we send to them. They will assess the submission and may carry out their own investigation.