Who to contact if you want to report a safety concern in your council-managed building.
Phone the helpdesk if your issue poses an immediate danger. This number also covers out-of-hours emergencies. For any life-threatening situations, call 999. Urgent matters should always be reported by phone.
Dial 999 for police, fire, ambulance or the coastguard.
If you send an email, use ‘Safety Concern’ as the subject.
Report non-urgent repairs online or by phone.
Report a building safety concern in council housing. If your concern is urgent or you need emergency repairs, phone this service.
If you need information in an alternative format or language, send an email to our HIAM service below. Make sure you include your name and address in the email.
Housing Investment and Asset Management is responsible for the management of and investment to all our housing stock.