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Contact the Council Housing team if you have a question about our council housing services, or disagree with a decision we've made.
Find fire safety information if you live in a large panel system block, including evacuation procedures.
For the north Whitehawk buildings, the 'remain in place' policy is still the best advice for residents to follow.
The design safety measures to contain fires within a flat are still in place. If there is a fire in your flat the advice is to get out, stay out, close the door behind you and phone the fire service on 999.
If the fire is somewhere else in the building, you can remain in your flat with the doors and windows closed, unless heat or smoke is affecting you. The fire service will tell you if you need to leave the building. However, if you feel uncomfortable and wish to leave, please do so.
In Dudeney Lodge, Nettleton Court and St James's House, we're currently advising residents to evacuate immediately in the case of a fire. We're operating a ‘waking watch’ in these buildings, a temporary precautionary measure to ensure everyone can evacuate safely if needed.
These buildings have a fire alarm and, if this sounds, you should evacuate without delay. If you have difficulties evacuating the building, you must contact us to arrange a Personal Emergency Evacuation Plan (PEEP).
Each flat should have a dedicated smoke alarm to alert residents if a fire occurs.
You should test any alarms in your home. If you don’t have a working smoke alarm, contact the Council Housing team.
Contact the Council Housing team if you have a question about our council housing services, or disagree with a decision we've made.
We'll continue to provide our Repairs and Maintenance Service to all blocks. Residents should ask for a repair to your council home as normal.
You can book a free home safety visit with East Sussex Fire & Rescue Service. They provide advice on safety in the home and reducing the risk of fire. They can also check and fit smoke alarms where appropriate.