The Community Trigger is a process you can use to ask agencies to review their response to anti-social behaviour or hate incidents you've reported.
You can use the Community Trigger if you have reported three separate incidents within the past six months to the police, the council or your housing provider and you are dissatisfied with the response that you have received.
You can activate the Community Trigger on behalf of someone else if you have their written consent.
A lead agency will agree to complete the case review. They will report the outcome to you within twenty working days.
The Community Trigger is designed to ensure there's a review in instances where incidents were reported and you are dissatisfied with the response you have received. It's not a complaints procedure.
Complete the community trigger referral form.
Community Trigger in Brighton and Hove
Between November 2014 and October 2021, residents activated the community trigger 59 times in Brighton and Hove.
4 of these cases were an inappropriate activation of the community trigger.
3 occasions met the threshold and a full case review took place. The reviewing officer made recommendations to resolve each case.
52 community triggers did not meet the threshold for full case review. In 34 of these cases, the reviewing officer was still able to make recommendations to resolve each case.
New procedure November 2021
In November 2021, Brighton and Hove Community Safety Partnership reviewed its Community Trigger procedure.
This was in response to:
- The Victim Commissioners report 'Anti-Social Behaviour: Living a Nightmare'. and
- Home Office Anti-Social Behaviour, Crime and Policing Act 2014 practitioners’ guidance.
Since November 2021, residents have activated the Community Trigger 15 times in Brighton and Hove.
10 occasions did not meet the threshold for a case review.
5 cases met the threshold. The reviewing officer made recommendations to resolve each case.
What to do if you don't meet the Community Trigger criteria
Anti-social behaviour (ASB) and hate incidents
If this is the first time you're reporting this issue or concern please see our ASB and Hate Incident reporting advice.
What you can do if you don't want to report your concern now
Sometimes, talking to a neighbour or someone else in your community about your concerns can help.
You could also raise your concern at your Local Action Team, community or resident association meeting. Your neighbourhood police officer, police community support officer or a community safety officer will often be at these meetings.
How to make a complaint or give feedback
If you want to comment on the service you've received, the council and the police have complaints and feedback forms: